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Maintenance
Common questions about maintenance of Euro cars.
What does routine Euro car maintenance include?
Routine maintenance ensures your car stays in pristine condition. It typically includes oil changes, brake inspections, tire rotations, air filter replacements, and fluid checks. For European cars, many of these tasks are determined by advanced onboard diagnostics that notify you when maintenance is due, taking the guesswork out of the process.
How often should I change my oil?
While traditional advice suggests oil changes for Euro cars every 5,000 to 7,500 miles, European cars are smarter. They often monitor driving conditions, engine performance, and oil quality to determine the exact time for an oil change. Trust your car’s service indicator system, and we’ll ensure the right oil and service are used every time.
Do you use OEM parts for maintenance?
Yes, we exclusively use OEM or OEM-equivalent parts. European cars are precision-engineered, so using the right parts is essential for maintaining performance, reliability, and warranty compliance.
What is the cost of maintenance for my car?
Costs vary based on your car’s specific needs and the services required. Oil changes start at $75, detailed inspections priced at $100/hr, and repair labor at $120/hr . For peace of mind, we provide transparent pricing and clear estimates before any work begins.
Do you offer fuel injection service for European cars?
Absolutely. Modern European cars rely on highly efficient fuel injection systems, and regular servicing can enhance performance, fuel efficiency, and emissions. Our service is designed to meet the precise standards of European vehicles.
How often should tires be aligned?
For European cars, we recommend checking tire alignment at least once a year or every 12,000 miles. However, if you notice uneven tire wear or if your car pulls to one side, you may need an alignment sooner. Proper alignment ensures smooth handling and extends tire life.
How much is a European car oil change?
European oil changes typically start at $75. The exact price depends on your vehicle’s make, model, and the type of oil required. We use premium oils like Liqui Moly to ensure your engine performs at its best.
How early can you get your car inspected in Jacksonville?
We typically offer same-day inspections for European cars, depending on availability. Whether it’s a routine check or pre-purchase inspection, we’ll prioritize your needs and ensure your car is road ready.
What is the wrench symbol on a car?
The wrench symbol typically indicates that your car is due for scheduled maintenance or there’s a minor issue requiring attention. In European cars, this alert often provides specific guidance based on the onboard system’s analysis.
Repairs
Common questions about Euro car repairs.
What types of repairs do you handle?
We handle engine repairs, DSG transmission services, diagnostics, brake repairs, brake flushes, tire rotations, fuel & water pump, coding, air/carbon/fuel filters, A/C compressors, coil replacements, timing chain & belt replacements, and more for European vehicles.
How long do repairs typically take?
Repair times vary depending on the service. Most minor repairs are completed within the same day, while more complex issues may take 1-3 days.
Do you offer warranties on repairs?
Yes, we offer a 2-year warranty on parts and labor, with a 3-year parts-only warranty for certain components.
Can you repair damaged European car wire harnesses?
Absolutely, our technicians are experienced in diagnosing and repairing damaged wire harnesses in European vehicles.
Can you fix diagnostic code 174 issues in my Euro car?
Yes, we can diagnose and resolve code 174 issues using advanced diagnostic tools specific to European cars.
How much does it cost to fix brakes and rotors?
The cost of fixing brakes and rotors varies based on the vehicle make and model, as well as the parts required. Prices generally range from $300 to $800 per axle.
How much is an oil leak repair?
The cost of repairing an oil leak depends on the severity and location of the issue. For European cars, oil leak repairs generally range from $150 to $1,200. Our technicians conduct a thorough inspection to identify and resolve the problem efficiently.
Brands
Questions on common brands we see at the shop
What brands do you service?
We service Aston Martin, Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Maserati, Mercedes-Benz, Mini Cooper, Porsche, Rolls-Royce, Volkswagen, Volvo and other luxury European brands.
Do you use brand-specific tools?
Absolutely, we use manufacturer-specific tools like ISTA for BMW, STAR for Mercedes, and VAG-COM for Audi and Volkswagen.
Do you offer specialized care for luxury models?
Yes, our technicians are trained to provide tailored services for high-end luxury models.
Can I bring my classic European car for maintenance?
Yes, we welcome classic European cars and provide expert maintenance to preserve their performance and value.
Diagnostics
Questions about common diagnostics, symptoms, and problems
What is included in a diagnostic service?
Our diagnostics include reading fault codes, performing system tests, and a complete assessment using advanced diagnostic tools.
Can you diagnose electrical problems?
Yes, we specialize in diagnosing and repairing electrical issues in European vehicles.
What is the cost of diagnostics?
Diagnostics are priced at $100 per hour, with comprehensive assessments tailored to your vehicle.
Do you have a VIN decoder for my European car?
Yes, we use VIN decoders to ensure accurate diagnostics and repairs for your vehicle.
Why does my car volume keep going down?
This could indicate a malfunctioning audio system or an electrical fault. We can diagnose and fix the issue.
Why is my car shaking when I accelerate?
This could be due to misaligned wheels, worn suspension parts, or engine misfires. We can perform a thorough check to identify the cause.
What does it mean when your airbag light is on?
An illuminated airbag light indicates a problem with your car’s safety restraint system. It could be due to a faulty sensor, wiring issue, or module failure. It’s critical to address this promptly, and we’re equipped to resolve airbag system issues.
Does a rear main seal leak when parked?
Yes, a rear main seal can leak while your car is parked, especially if the seal is significantly worn. You might notice oil pooling under the vehicle. We can inspect and repair rear main seal leaks efficiently.
Is car shaking when braking dangerous?
Yes, shaking while braking could indicate warped brake rotors, worn brake pads, or alignment issues. These problems can compromise your safety and should be addressed immediately.
Why does my car swerve when I brake?
Swerving during braking may be caused by uneven brake pad wear, a sticking caliper, or suspension issues. Our diagnostics will identify and resolve the underlying problem.
Why does my AC make noise when turned on in my car?
Noises from your AC could be caused by a worn compressor, debris in the vents, or a failing blower motor. We’ll diagnose and fix the issue to restore your AC’s performance.
Performance & Upgrades
Common questions about performance & upgrades for Euro cars.
Do you offer performance tuning?
Yes, we offer performance tuning services tailored to European vehicles. As a dedicated performance shop, we utilize top-tier brands like Unitronic, iE, and 034 Motorsport to provide tuning solutions that enhance power, torque, and fuel efficiency while maintaining the integrity of your car’s systems.
What suspension upgrades do you provide?
We provide a range of suspension upgrades, including coilovers, strut replacements, air suspension kits, and performance springs. These upgrades are designed to improve handling, ride comfort, and overall driving dynamics for your European car.
Do upgrades affect warranties?
Some performance upgrades may impact your car’s warranty. We’ll provide guidance on what to expect before any installation.
What is an axle-back exhaust vs. stock exhaust?
An axle-back exhaust replaces the portion of the exhaust system from the rear axle to the muffler. Unlike a stock exhaust, it improves engine sound, enhances performance, and can even reduce weight.
Do you offer custom car exhaust upgrades?
Yes, we specialize in custom exhaust upgrades for European cars. From performance mufflers to full exhaust systems, we’ll tailor the setup to your vehicle and preferences.
Do you offer air intake upgrades?
Absolutely. We provide cold air intake upgrades that improve airflow to the engine, increasing horsepower and torque while enhancing throttle response.
How do I know if I have an improper exhaust when driving?
Signs of an improper exhaust include unusual noises, decreased performance, increased fuel consumption, or an illuminated check engine light. We can inspect and resolve exhaust issues to restore your car’s performance.
What is an auto tune-up?
An auto tune-up is a comprehensive service that includes inspecting and replacing key components, such as spark plugs, filters, and fluids, to ensure your car runs efficiently. For European cars, tune-ups often involve software updates and system recalibrations.
Vehicle Detailing
Common questions about our detailing services.
What does your detailing services include?
Our detailing services cover both interior and exterior care. This includes hand washing, waxing, clay bar treatments, engine bay cleaning, ceramic coatings, wheel coatings, and leather conditioning. We pay extra attention to maintaining their unique finishes and interiors.
How long does detailing take?
Detailing typically takes 1-2 hours, depending on the package and the vehicle’s size. However, thorough vehicle detailing services, like ceramic coating or engine bay cleaning, may take longer.
Do you offer ceramic coatings?
Yes, we provide premium ceramic coatings that protect your car’s paint against UV damage, road debris, and contaminants, while also delivering a long-lasting, high-gloss finish.
Do you offer interior detailing for European cars?
Definitely. Our interior detailing includes vacuuming, steam cleaning, leather seat conditioning, and deep cleaning of all interior surfaces to maintain the luxurious feel of European cars.
Do you offer headlight restoration services?
Yes, we restore cloudy or yellowed headlights. This improves the headlight’s aesthetics and enhances its nighttime vision.
What is Perma Plate protection?
Perma Plate is a protective coating applied to your vehicle’s exterior and interior surfaces to guard against stains, scratches, and environmental damage. It’s an excellent choice for maintaining your European car’s value and appearance.
Can you source performance parts for my European car?
Yes, we can source high-quality performance parts for your vehicle, including suspension components, exhaust systems, and air intakes. Our network ensures you get parts that meet European car specifications.
Common Questions Answered
Common questions about Southside Euro
What are your service hours?
We are open Monday to Friday, 8:00 am to 6:00 pm.
Can you service rare European brands?
Yes, we specialize in servicing rare European vehicles.
What payment methods do you accept?
We accept cash, credit cards, and financing options for major repairs.
Can you inspect second-hand European cars?
Yes, we offer thorough inspections for pre-owned European vehicles to ensure they meet your expectations.
Do you offer towing services?
Yes, we provide complimentary towing for repairs over $1,000 within a 25-mile radius of our shop. For other longer distances, we can recommend reliable local providers.
How reliable are Maseratis?
Maseratis are known for their performance and luxury but require regular maintenance to ensure reliability. With proper care and timely servicing, they can perform exceptionally well.
What cars depreciate the most?
Luxury vehicles, including some European brands, typically experience the highest depreciation. Models like BMW 7 Series, Audi A8, and Maserati Ghibli tend to depreciate quickly due to high initial costs and maintenance requirements.
What is the best engine oil for European cars?
European cars often require full synthetic oil with specific formulations, such as 5W-40 or 0W-30, depending on the make and model. We use premium brands like Liqui Moly and Mobil 1 to meet these requirements.
Need More Help?
If you couldn’t find the answers you were looking for in our FAQs, we’re here to help. Reach out to us directly for personalized assistance.
Business Hours
Monday to Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed